When a person contacts primary health care practise personally
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Provide 3 criticisms of self-referral
1. May lack capacity to refer themselves
2. May not know how to
3. Maybe too many people referring themselves leading to issues
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What is the referral called when a friend, neighbour or relative acts as an advocate and contacts on their behalf?
Third-party referral
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Provide a criticism for third party referrals
They may not fully understand the individuals needs or may be busy
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What's a professional referral?
When a professional contacts another service to support the SU eg. GP-hospital
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Provide 3 criticisms for a professional referral
1. Usually GP tries to treat to leading to misdiagnosis
2. Many delays the process
3. Maybe over-cautious with referrals taking up un-needed appointments
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What's an assessment in hsc?
Once referred, SU's get assessed to know their needs and thus, treatment may by GP or hospital
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Whats a health care assessment?
Go to the GP for an assessment and refer to the specialist if needed where they may do an assessment
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Whats a social care assessment (community care assesment)?
Enables social services to find an indivduals care needs and decide what services meet those needs
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What 4 crucial things should be done following a social care assessment?
1. Reassurance and information about organisations
2. Simple devices to empower them to live inderpendently
3. Provisons of higher level of care (domincillary)
4. Care plan
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Explain the Eligibility Critera
A social care critera where you need to or more to get care and the social worker makes it.
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List the 10 examples of eligilibily critera
Can they ?
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What's the first EC?
Prepare and eat food independently
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What's the 2nd EC?
Wash themselves/their clothes inderpendently ?
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What's the 3rd EC?
Manage their toileting needs
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What's the 4th EC?
dress appropriately
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What's the 5th EC?
Move around the home easily
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What's the 6th EC?
keep their home clean and safe
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What's the 7th EC?
Maintain family and relationships
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What's the 8th EC?
access work and training
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What's the 9th EC?
Carry out responsibilities (care for children)
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What's the 10th EC?
Use local facilities
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Why might having specfic needs be a barrier to accessing services ?
May find it difficult to communicate, read forms, letters, keep appointments
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Provide examples of individual preferences/choices
Religion or cultural beliefs, women wanting to only get treatment from women, may refuse to access support eg. older people, JW
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Why might Lack of capacity be a barrier?
May not know how to access care
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What barrier is it called when people cant take time off work or, don't have money to travel or pay for percriptions ?
Financial issues
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Why might geographical location be a barrier to accessing services?
Postcode lottery, distance to travel, can't drive, charity organisations may only be available in some areas
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Why might social class be a barrier?
Homeless don't have an address so can't access a GP, may not have a phone or internet
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Provide another barrier
Language barrier
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How could the barrier of capacity be overcome?
Use an advocate
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How could a language barrier be ovvercome ?
Have an interpreter at the setting
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How could the barrier of services not been known would be overcome?
Ensure services are well publicised
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How would special needs barriers be overcome?
Ensure communication is available in different ways eg. hearing loops and braile
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How would you overcome some financial barriers?
Medical provisions available out of hours
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What other ways could you overcome/minimise barriers?
Ensure policies and procedures are in place so that staff know the rules and expectations
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Other cards in this set
Card 2
Front
Provide 3 criticisms of self-referral
Back
1. May lack capacity to refer themselves
2. May not know how to
3. Maybe too many people referring themselves leading to issues
Card 3
Front
What is the referral called when a friend, neighbour or relative acts as an advocate and contacts on their behalf?
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