Quality Assurance

  • Created by: Abigail
  • Created on: 18-04-15 15:18
  • quality for the consumer means a product's fitness for purpose which can be evaluated through performance, price, aesthetic appeal and consumer satisfaction
  • quality for the manufacturer means meeting specification points including British Standards
  • quality control monitors and achieves agreed standards through inspection and testing
  • defects are traced back to the production processes and eliminated
  • Total Quality Management is the aim of every company that wants sustained levels of quality performance. Achieved by…


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