QUALITY
- Created by: Abigail
- Created on: 14-11-14 19:39
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- quality for the consumer means a product's fit for purpose evaluated through its performance, price and aesthetic appeal
- quality for the manufacturer means meeting specifications including British Standards
- TOTAL QUALITY MANAGEMENT (TQM) is an aim of which every company that wants to gain good levels of quality performance
- TQM is gained through using quality management system, companies may…
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