Advantages of using email
- You can easily attach a copy of the senders message with your reply so they do not have to search for the original message
- Email is virtually free to send
- No need for the formality of a letter
- Emails can be accessed using a large number of devices
- They are more environmentally friendly, less energy is used delivering the mail
Disadvantages of using email
- Not everyone has a computer, so ordinary post is still used
- Junk mail is a problem
- The system relies on people checking their email boxes regularly
- Emails and particularly those containing file attachments can contain viruses
- Email is not secure, they can be intercepted and read - worries about security aspects
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