The doctor's role, Social worker's role, The value base of care work and Confidentiality in care work

• Diagnose nature of problems
• Prescribe medication
• Carry out specialist medical and surgical treatments
• Listen to and counsel patients
• Give health advice
• Monitor health
• Make referrals to specialist services

• Assess personal and social needs
• Provide advice and counselling
• Provide advice about benefits and financial matters
• Arrange personal care and support
• Provide emotional support
• Purchase care for clients
• Liaise with other care professionals

Examples of the values that care workers are expected to understand and put into practice include:

• Promoting anti - discriminatory practice
• Maintaining confidentiality of information
• Promoting and supporting individuals' rights (to dignity, independence and safety)
• Acknowledging individuals' personal beliefs and identity
• Protecting individuals from abuse
• Promoting effective communication and relationships
• Providing individualised care

When service users request that what is kept secret, this can be overridden if:

• What they reveal involves them breaking the law or planning to do so
• They say that they intend to harm themselves or another person
• They reveal information that can be used to protect another person from harm