Sources Of Power

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Coercive Power

Explanation:

  • Involves the workers fears the leader
  • Involves threats or punishments i.e. loss of job, finacial loss

Issues

  • Many of the staff does not perform well
  • Boes not encourage creativity or risk taking
  • Communication is poor as workers are scared to say something
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Reward Power

Expnation:

  • Workers follow a manager because if they do they may get a reward e.g. a pay rise, praise etc

E.G Boots gives their staff discount; John Lewis gives bonus based on profit

  • Linked to more democratic style of leadership

Issues:

  • Encourage workers to show initiative
  • Staff can respond positively and be more motivated
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Expert Power

Expalnation:

  • Where managers have skills, knowledge and expertise and are able to make good decisions
  • Workers may be more willing to follow these decisions as they belive they are the best ones
  • Can be difficult to replace expert leader
  • Expert managers may stifle other rivals or make sure only they have needed info

Issues:

  • Can be difficult to replace expert leader
  • Expert managers may stifle other rivals or make sure only they have needed info
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Legitamate Power

Explanation:

  • Power that comes from a persons position i.e. head of department

Issues

  • Does not mean that the manager is effective just because they have that type of position
  • Can be demotivationg for workers lower in the hierarchy
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Referent Power

Expalanation:

  • This power comes from charisma - where workers admire their leader

Issues:

  • Charisma does not mean that the best decisions are being made
  • Can be difficult to replace if they leave
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