Managing change chapter 29

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  • Sources of organisational culture
    • Company Routines
      • the way decisions + tasks are undertaken.
      • in some, managers walk around + talk to staff
      • in others, managers are rarely seen.
      • in some, managers communicate and consult with their staff on a routine basis
      • in others, staff are only informed once decisions have been made
    • Formal Controls
      • the rules and procedures governing employee actions
      • in some organisations, employees have autonomy + independence and entrepreneurial activity is encouraged
      • in others, employees are expected to follow procedures closely
    • Organisational structures
      • the way management is organised, vertically + horizontal
      • some are decentralised + delegate
      • others are more centralised and hierarchical
    • Power Structure
      • interrelationship between individuals or groups who take decisions about how the firms resources are allocated
      • challenging management's views is encouraged; in others this would be considered disloyal
      • some encourage cooperation between different groups, while others encourage a level of competitive rivalry
    • Symbols
      • emblems representing the organisations culture
      • other emblems include range of pay scales from the highest to the lowest
      • some indicate status within the organisation, the size + location
    • rituals and myths


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