New skills are required- eg. instead of a company needing filing clerks, they have network managers because the data is now stored in a database and accessed across networks
Organisational structures change- staff working in groups may be split up, staff have to use new methods for work (eg. username and passwords), younger staff get promotions and older (more experienced) staff are demoted
Work patterns are altered- teleworking, videoconferencing, working flexible hours, global markets need to be operating 24/7
Internal procedures are changed- having to obey codes of conduct, staff having to take on extra responsibilities for no extra money
The workforce (fear introduced by change)- fear of redundancy (less staff= less costs for companies), fear of looking stupid infront of younger staff who are more used to using technology based systems, fear of health risks
1 of 3
CHANGES THAT ARE LIKELY TO CAUSE STRESS
job losses/ fear of losing job: the new system may replace staff who performed manual processes eg. filing
having to learn new skills: older staff may be stressed by appearing to look stupid infront of younger staff who have skills
fear of change of organisational structure: loss of authority (passed to younger staff)
change in work patterns: split shifts/ change of hours/ night shifts/ 24/7
change in internal procedures: staff may have to take on extra work for no extra pay
health fears: concerned about the health risks of prolonged use of ICT equipment
big brother is watching: they feel as though someone is always watching them- so they cannot focus entirely on the task they are set to complete
2 of 3
LESSENING WORRIES/ FEARS
appropriate training/ retraining: to ensure all staff understand the new system
explanation of the advantages: so that staff can see how they can benefit/ answer any queries
spell out the implications of the new system: to help stop rumours that give people stress/ staff can express any worries
opportunity to learn new skills: improves job prospects
involvement in the development of the new system: so that staff have a system that is straightforward to use
keeping social groups together/ not distrupting work relatonships: less stress/ continue to work with the same people who you are comfortable to work with
Comments
No comments have yet been made