ICT book 2. Systems
- Created by: Rebecca Paulucci
- Created on: 15-02-17 23:44
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- 2. Systems
- The role of ICT in organisations.
- They may save time compared to manual methods. EPOS ect.
- They may help the company to produce better products. CAD, plus saves money and time.
- May save money by estimating materials and timing more accurately.
- CFS (Critical Success Factors). The essential areas of activity that must be performed well if the goals are to be met.
- They may save time compared to manual methods. EPOS ect.
- Common ICT system used in organisations.
- Payroll - The administration of wages and salaries.
- Can be purchased off the shelf and then configured to meet the need of the organisation.
- Accounting systems manage the financial operations of a business.
- They help keep track of expenditure by setting up cost centers for various departments.
- HR (Human Resources) - The department that deals with the management of the people who work for an organisation.
- Store personal data such as contact details and date of appointments, plus any records of promotions or disciplinary incidents.
- If a vacency arose requiring specific skills, the database can produce a list of people.
- Modules can be separate and linked together. Data about employees for HR could also be used for payroll.
- When data needs to be transferred between systems, EDI is the most efficient method if it is available.
- The requirement of external agencies.
- Supply chain
- Needs to be maintained smoothly because a delay anywhere can mean the customer doesnt get the product.
- No organisation within the chain wants to hold large amounts of stock.
- Legacy Systems still may be used, its essential that Data Portability is maintained.
- Data Portability - The ability to transfer data between different software packages or systems.
- If the Legacy System is to be totally replaced, then Data Transferability is important.
- Data Transferability - The ability to import data from an old ICT system to a new one when the new one is being installed.
- Supply chain
- Back Office Systems - The ICT systems that run the internal operations of an organisations and are not accessible or visible to the general public.
- Transaction Processing Systems - These carry out day-today activities of most organisations at operation level.
- ATM , buying a train ticket or a bill, EPOS.
- Workflow Management Systems - Software that helps organisations analyse and manage their business processes by using a computer model to represent the logic of the workflow.
- Document Management Systems - developed to store paper based documents electronically. Metadata from the document contents is searchable.
- Metadata - Data about data. It provides information about the content of documents using key works, descriptions and dates.
- Systems for collabrotive working,
- Version control is the management of changes to documents.
- Payroll - The administration of wages and salaries.
- MIS (Managing Information Systems) takes data from internal and external sources and processes it to provide info that can be used at different levels to aid decisions.
- DSS (Decision Support Systems) are computer based systems that analyse data to provide information to help managers make decisions.
- Enterprise Systems are those that serve the enterprise as a whole rather than any individual department.
- Data Mining is the extraction of previously unknown and potentially useful information from data.
- CRM (Customer Relationship Management) stores the customers interests centrally so that the up-to-date information is available to all departments.
- Data Warehouse is a storage facility for large quantities of data.
- Enterprise Systems are those that serve the enterprise as a whole rather than any individual department.
- DSS (Decision Support Systems) are computer based systems that analyse data to provide information to help managers make decisions.
- For online transactions, a secure server needs to be set up. Encryption. HTTPS rather than HTTP. Need to be approved by bank before they can offer this service.
- The role of ICT in organisations.
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