1.13 ICT in the Catering Industry

Mindmap displaying how ICT is used in the catering industry.  Includes notes on Reservation, Managment, Stock Control and Food/Bererage Management systems, also on EPOS, menu engineering and dietary analysis. 

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  • Uses of ICT in the Catering Industry 1.13
    • Management Systems
      • Used for room reservations
      • And guest history
      • And guest billing
    • Reservation Systems
      • Used by Hotel Groups
      • A customer can email or ring a central reservation address or number
        • Can book a room anywhere in that group
    • EPOS
      • Electronic Point Of Sale
      • A number of machines linked to a central computer
      • Customers can order from different sections of the establishment (bar, restaurant)
        • All transactions passed to the central computer
          • Then bills are generated automatically
    • Stock Control
      • Holds details of suppliers
      • Generate orders automatically when stock levels fall
      • Hold detailed records of stock issued and current prices of stock held
    • Food/Beverage Management
      • Big database of recipes, quantities needed
      • Ingredient codes and also tax codes
    • Events Management
      • Computers used when planning, organising and running large events
      • Data used can be stored and used in  simular future events
    • Dietary Analysis
      • Nutritional Analysis Programmes
      • Companies can include nutritional information on menus
      • People on special diets (hospital patients)
    • Menu Engineering
      • chefs can create perfect menus based on popularity and profit


jill richardson


Helpful overview covering the use of ICT in catering. You could print this off and stick it on the wall to remind you of key points or adapt it by adding new layers with more detail.



thanks teacher

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