Quality Assurance and Control

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  • Created by: BecsaBabe
  • Created on: 04-06-14 20:25
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  • Quality Assurance & Quality Control
    • How do we judge quality?
      • Reliability
      • Responding quickly to customers
      • Competence
      • Accessibility
      • Courtesy
      • Credibility
      • Communication
      • Security
      • Meeting Customers Needs
      • Surroundings
      • appearance
      • equipment
      • Other customers
    • 5 Star
      • First class service
      • Elegant design
      • High standard restaurant
      • In desirable locations
      • Valet parking
      • Room service
      • Concierge
      • Fitness centre
      • Business centre

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