Quality Assurance and Control
- Created by: BecsaBabe
- Created on: 04-06-14 20:25
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- Quality Assurance & Quality Control
- How do we judge quality?
- Reliability
- Responding quickly to customers
- Competence
- Accessibility
- Courtesy
- Credibility
- Communication
- Security
- Meeting Customers Needs
- Surroundings
- appearance
- equipment
- Other customers
- 5 Star
- First class service
- Elegant design
- High standard restaurant
- In desirable locations
- Valet parking
- Room service
- Concierge
- Fitness centre
- Business centre
- How do we judge quality?
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