3.5.3 Human Resources

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  • 3.5.3 Human Resources
    • Labour Productivity
      • Formula = TOTAL OUTPUT / NUMBER OF WORKERS
        • measures the level of output from each worker employed
        • A business will seek to increase productivity to reduce the average cost per unit to produce
        • seek to increase productivity to reduce the average cost per unit to produce
      • measures the level of output from each worker employed
    • Labour Turnover
      • Formila = NUMBER OF EMPLOYEES LEAVING / TOTAL NUMBER OF EMPLOYEES X 100
        • High = be due to poor recruitment, weak induction, lack of challenge in the job and low pay rates
          • measured against historical figures in the business
      • rising figures year on year =  red flag and management to investigate
      • measures the number of staff leaving a business in a year
    • Labour Retention
      • Formula = NUMBER OF STAFF NOT LEAVING / AVERAGE NUMBER OF STAFF X 100
    • Absenteeism
      • measures the number of days employees take off work
      • Formula = NUMBER OF DAYS LOST DUE TO ABSENTEEISM / TOTAL POSSIBLE DAYS X 100
        • low staff morale or job satisfaction
          • poor management, stress at work through role overload or underload, lack of recognition or poor working conditions
        • Could result in lost orders and poor customer relations

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