Online goods and services.

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What are some of the features of a online shop?
Facility to sort and search for goods. Images provided of the product. 24/7 availability. Comparison of prices to similar products.
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What are some disadvantages of shopping online?
The products is not physically there. You require internet access. You will usually have to pay for delivery. You might have to submit personal information to the website. You may not receive the goods or you might have your personal details stolen
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What are some advantages of shopping online.
You have a far greater choice as you are not limited to one area. You can use comparison websites to get the best price. You don't have to leave your house. You can read other customer reviews.
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What are the advantages and disadvantages of a business creating a online shop
They don't have to rental prices. they can have smaller staff. they can attract customers from all over the world. They require staff who have a basic understanding of computer skills. No face to face conversations with customers.
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Features of a online auction?
Bidder can search of items they want. Bidders can see the status of there bids. a secure payment is arranged by the auction site. changes can be made before the scheduled end time.
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Benefits of an online auction?
Third party payment options for secure payments. A community of users which builds trust by rating both buyers and sellers. The ability to search for the goods you want.
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What is a transaction?
A transaction occurs every time you buy or sell something.
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What is transnational data used for?
To track delivery of the goods, To create personalized marketing such as coupons. For targeted advertising campaigns.
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What are the four ways to pay online?
Credit/debit cards. online bank transfer. Third party payment processors. Online coupons and online gift vouchers/e Vouchers.
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How do online banks keep customers safe form fraud?
Check accounts to make sure there is no unusual activity. Providing secure encrypted web services.
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What is Near field communication?
It is a contactless payment service, which allows devices to communicate when close together.
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What is the coiling off period?
This means that any orders placed online can be cancelled for any reason up to seven working days after receiving the items.
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What does the cooling off period not apply to?
Goods made to a personalized specification. Perishable goods,such as food and flowers. CDs/DVDs/software where the seal has been broken.
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Other cards in this set

Card 2

Front

What are some disadvantages of shopping online?

Back

The products is not physically there. You require internet access. You will usually have to pay for delivery. You might have to submit personal information to the website. You may not receive the goods or you might have your personal details stolen

Card 3

Front

What are some advantages of shopping online.

Back

Preview of the front of card 3

Card 4

Front

What are the advantages and disadvantages of a business creating a online shop

Back

Preview of the front of card 4

Card 5

Front

Features of a online auction?

Back

Preview of the front of card 5
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