key words 0.0 / 5 ? Business & Communication Systemsgeneral knowledgeGCSEAll boards Created by: laurenbroad12233Created on: 16-12-16 09:38 what are the three types of training? induction,expert,on the job 1 of 11 what do people learn in induction training? health and saftey,payments,meeting other staff members 2 of 11 what are the three types of communication? written,verbal,visual 3 of 11 what is a stakeholder? A person or group of people who have an interest in how a business preforms. 4 of 11 give an example of a stakeholder customers,staff,suppliers,shareholders 5 of 11 what is a shareholder? they buy out shares of the company which givs them part ownership of it and its profit. 6 of 11 Human resource department-what do they do? employing staff and keeping the organisations employees in the most effitiant way 7 of 11 Hierarchical pyramid-what is it? it is a organised pyramid to show the roles of staff,this is done by having few higher up jobs on the top and lots of low jobs on the bottom. 8 of 11 Operatives-what are they? people at the lowest level of the Hierarchical pyramid who are responsible for either making the product or delivering the service for the public 9 of 11 what is the main difference between formal and informal communication formal is written and informal is spoken 10 of 11 give a example of informal and formal communication informal-a chat between people ....formal-letters,emails,memos 11 of 11
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