Hospitality Quiz 0.0 / 5 ? HospitalityRandomGCSEWJEC Created by: BecsaBabeCreated on: 03-05-14 16:46 A version of Corporate Image that is: easily identifiable, saves staff paying, may change if you work in different areas of a company? Uniform 1 of 6 A short and instant way to get feedback from customers? Comment Cards 2 of 6 In what time limit should you deal with a complete? Five Minutes 3 of 6 What should staff first give a new customer? Warm Smile 4 of 6 What is the first thing staff should do when solving a problem? Apologise 5 of 6 Other than Stars and Rosettes, what other rating shows quality of a business? Diamonds 6 of 6
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