EDEXCEL GCSE ICT ONLINE GOODS AND SERVICES PART 1

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  • Created by: jordanb-h
  • Created on: 05-04-18 12:30
What does online shopping refer to?
the buying and selling of goods and services using websites accessed through the internet. You can buy both physical goods and non-physical goods
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State a feature of Online Shops
facility to sort and search for goods
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State a feature of Online Shops
images provided of products
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State a feature of Online Shops
24/7 availability
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State a feature of Online Shops
comparison of prices to similar products
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State a feature of Online Shops
recommendations for future products
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State a feature of Online Shops
customer reviews of products
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State a feature of Online Shops
some sites offer "comparison sites"
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State a feature of Online Shops
bookable delivery service
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How does online shops work?
Website displays the goods for sale
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How does online shops work?
Customer places products in the virtual "shopping basket"
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How does online shops work?
Payment is made and confirmed
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How does online shops work?
Goods and services are dispatched and delivered to customer
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How does Online booking systems work?
Booking system displays events available
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How does Online booking systems work?
Customer selects the seat/flight/holiday and places it in the virtual "shopping basket"
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How does Online booking systems work?
Customer enters personal details
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How does Online booking systems work?
Payment is made and confirmed
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How does Online booking systems work?
Confirmation email ticket sent and customers print the ticket
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State a feature of an Online booking system
Facility to sort and search for seats
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State a feature of an Online booking system
Customer reviews
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State a feature of an Online booking system
Compare prices from different sources
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State a feature of an Online booking system
Immediate confirmation of your booking
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State a feature of an Online booking system
Last minute offers
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State an advantage of Online Shopping for the customer
Far greater choice because you are not limited to one geographical area
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State an advantage of Online Shopping for the customer
You can shop all day, every day
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State an advantage of Online Shopping for the customer
You can find the best price using price comparison websites
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State an advantage of Online Shopping for the customer
You do not have to leave the house
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State an advantage of Online Shopping for the customer
You have the right to return the goods for any reason within 14 days of delivery unless goods are customised
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State an advantage of Online Shopping for the customer
You can read other user's reviews of a product
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State a disadvantage of Online Shopping for the customer
You need Internet access and computer skills
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State a disadvantage of Online Shopping for the customer
You cannot pay using cash
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State a disadvantage of Online Shopping for the customer
You cannot see or touch products or try on clothes
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State a disadvantage of Online Shopping for the customer
You usually have to pay for delivery
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State a disadvantage of Online Shopping for the customer
You need to submit personal information through a website
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State a disadvantage of Online Shopping for the customer
there is a risk of not receiving goods or having personal details stolen on fraudulent website
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Where can Online businesses be located?
anywhere so they do not have to pay expensive high street rental prices
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How much Staff does Online businesses need ?
They often need less staff which saves money
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Where can Online businesses attract customers from?
all over the world
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State an impact on lifestyles from online shopping
Easier access for people with physical disabilities or young children
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State an impact on lifestyles from online shopping
Available any time for people who work unsocial hours
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State an impact on lifestyles from online shopping
More choice for people in remote areas
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State an impact on lifestyles from online shopping
Reduced carbon footprint
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What are Online auctions similar to?
traditional auctions, but buyers and sellers can be all over the world. This makes them more popular because it is much easier and less time consuming to find the item or buyer that you need
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How do Online auctions work?
Seller and bidder create online accounts
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How do Online auctions work?
Seller supplies a description and photograph of an item for auction
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How do Online auctions work?
The bidder with the highest bid at a scheduled time "wins" the item
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How do Online auctions work?
The bidder is obliged to buy the item they have "won" in the auction
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How do Online auctions work?
The seller and bidder exchange emails to arrange payment and delivery
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State a feature of Online auctions
Bidders can search for items they want
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State a feature of Online auctions
Bidders can see the status of their bids
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State a feature of Online auctions
Changes can be made before the scheduled end time
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State a feature of Online auctions
Users of the auction service can rate each other
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State a feature of Online auctions
Sellers can choose to make an item available for purchase immediately rather than have bidders bid for it
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State a feature of Online auctions
Secure payment is arranged by the auction site
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What does Online auctions allow individuals to do?
buy and sell goods across the world
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State a benefit of Online auctions
The ability to search easily for goods that you want
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State a benefit of Online auctions
A community of users which builds trust by rating both buyers and sellers
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State a benefit of Online auctions
Third party payment options for secure payments
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State a benefit of Online auctions
A large number of sellers competing for business which drives down price
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How does Online services for Education and training work?
Student creates online account and selects his or her courses
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How does Online services for Education and training work?
Teaching material is provided on a website
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How does Online services for Education and training work?
Assignments submitted and returned to students electronically
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State a feature of Online services for Education and training
Interactive teaching material
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State a feature of Online services for Education and training
Communities of students interacting online
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State a feature of Online services for Education and training
Provides personalised learning
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State a feature of Online services for Education and training
Students work from home
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Other cards in this set

Card 2

Front

State a feature of Online Shops

Back

facility to sort and search for goods

Card 3

Front

State a feature of Online Shops

Back

Preview of the front of card 3

Card 4

Front

State a feature of Online Shops

Back

Preview of the front of card 4

Card 5

Front

State a feature of Online Shops

Back

Preview of the front of card 5
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