A questionnaire is a written set of questions that respondents answer independently, while an interview involves a direct conversation between the interviewer and respondent
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Consumer
Panels
a group of individuals selected by a business or organisation to provide input on products and services for research purposes
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Testing
It ensures that proposed changes actually work – BEFORE they're put into use.
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Observation
the action or process of closely observing or monitoring something or someone.
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Government
Publications
issued or published by authority of a government body
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Newspapers
a printed publication (usually issued daily or weekly) consisting of folded unstapled sheets and containing news, articles, advertisements, and correspondence.
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Firms
internal records
This section sets out the requirements a firm must meet when keeping records and accounts of the safe custody assets it holds for clients
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Internet
a global computer network providing a variety of information and communication facilities, consisting of interconnected networks using standardized communication protocols.
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Other cards in this set
Card 2
Front
Consumer
Panels
Back
a group of individuals selected by a business or organisation to provide input on products and services for research purposes
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