are diagrams that show the internal structure of the business.
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what does organisation charts help with
hey make it easy to identify the specific roles and responsibilities of staff.
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Hierarchy
refers to the management levels within an organisation.
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Line managers
are responsible for overseeing the work of other staff.
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Subordinates
report to other staff higher up the hierarchy. Subordinates are accountable to their line manager for their actions.;a person under the authority or control of another within an organization
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Delegation
is when managers entrust tasks or decisions to subordinates.
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Empowerment
sees managers passing authority to make decisions down to subordinates. Empowerment can be motivational.
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span of control
measures the number of subordinates reporting directly to a manager.
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The chain of command
is the path of authority along which instructions are passed, from the CEO downwards.
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Lines of communication
are the routes messages travel along.
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Tall organisations
ave many levels of hierarchy. The span of control is narrow and there are opportunities for promotion. Lines of communication are long, making the firm unresponsive to change.
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Flat organisations
ave few levels of hierarchy. Lines of communication are short, making the firm responsive to change. A wide span of control means that tasks must be delegated and managers can feel overstretched.
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centralised organisations
he majority of decisions are taken by senior managers and then passed down the organisational hierarchy.
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Decentralised organisations
delegate authority down the chain of command, thus reducing the speed of decision making.
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delayering.
Removing a level of management
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Other cards in this set
Card 2
Front
what are organisation charts
Back
are diagrams that show the internal structure of the business.
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