Access to Services

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What is the three criteria?
The three criteria is: referral, assessment and eligibility criteria.
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Referral: what does it mean?
People who need healthcare usually make an appointment with their GP, where their healthcare needs are assessed. The GP may refer them to a specialist doctor in a hospital or to medical staff at a clinic.
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Assessment: what is a needs assessment?
A needs assessment will be required when people need personal care; these are usually carried out by social services.
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Assessment: what does a needs assessment consider?
It will consider: their needs and how these impact on their care, the things that matter to them, their choices and goals, the types of services, the needs of their family, and the limitation of cost and service provision.
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Eligibility criteria: how do local authorities assess whether a patients meets the eligibility criteria?
Local authorities use needs assessments to assess whether people meet the eligibility criteria for personal care.
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Eligibility criteria: what do local authorities consider when it comes to a person's needs?
They consider whether a person's needs: arise from, or are related to, a physical or mental impairment or illness, make them unable to achieve two or more of the specified outcomes.
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+ Eligibility criteria: what do local authorities consider when it comes to a person's needs?
They also consider whether the person's needs: impact significantly on wellbeing as a result of being unable to meet these outcomes. An adult is only eligible for personal care if they meet all three of these conditions.
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What is outpatient care?
Outpatient care is provided by clinics and they're usually located in hospitals, and support many types of health needs. Outpatients do not stay overnight and are usually treated in day clinics.
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Give examples of clinic support?
Examples of clinic support are specialised baby care; ear nose and throat issues; asthma/allergy issues; genitourinary problems; sleep issues; glaucoma, diabetes, dermatology and cardiac issues.
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What are the individual needs and specified outcomes?
These are to: dress appropriately, move around inside and outside, access personal relationships to avoid loneliness, access occupations such as work, training and volunteering, use local facilities and tansport, care for others as a child, etc.
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Other cards in this set

Card 2

Front

Referral: what does it mean?

Back

People who need healthcare usually make an appointment with their GP, where their healthcare needs are assessed. The GP may refer them to a specialist doctor in a hospital or to medical staff at a clinic.

Card 3

Front

Assessment: what is a needs assessment?

Back

Preview of the front of card 3

Card 4

Front

Assessment: what does a needs assessment consider?

Back

Preview of the front of card 4

Card 5

Front

Eligibility criteria: how do local authorities assess whether a patients meets the eligibility criteria?

Back

Preview of the front of card 5
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