Globalisation - The influence of developments in ICT and transport 2

• The improvements of ICT and transport have allowed the development of Call centres and Localised industrial regions:

Call Centres Abroad:

• Call centres are used by some compaines to handle telephone enquires about their business.
• An improvement in technology means that it is just as easy to phone someone in a foreign country as in the same country.
• Lots of call centres have relocated abroad because the labour cost is cheaper whcih increases…