Globalisation - The influence of developments in ICT and transport 2

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  • Created by: Rianne B
  • Created on: 08-04-13 21:53
  • The improvements of ICT and transport have allowed the development of Call centres and Localised industrial regions:

Call Centres Abroad:

  • Call centres are used by some compaines to handle telephone enquires about their business.
  • An improvement in technology means that it is just as easy to phone someone in a foreign country as in the same country.
  • Lots of call centres have relocated abroad because the labour cost is cheaper whcih increases


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