(Fromm argues that Zimbardo understated dispositional influences)
Only a third of the guards behaved brutallly. Another third applied the rules fairly. The rest supported the prisoners, offering them cigarettes and reinstating privileges.
Zimbardo's conclusion - that participants conformed to social roles - may be over-stated, exaggerating the power of the situation.
The differences in the guards' behaviour show that they could exercise right and wrong choices, despite situational pressures to confrom to a role.
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