Business Studies Unit 4 A level business studies - workforce performance management 3.0 / 5 based on 1 rating ? Business StudiesA2/A-levelAll boards Created by: Thea MoodyCreated on: 13-06-12 13:51 Labour Productivity Total output / Average number of employees E.g 200 employees produce 8000 cups of tea in a day 8000 / 200 = 40 cups of tea a person Measures the efficiency of the workforce Depends on: What is being produced Industry average Previous figures Situation eg weather High productivity increases competitiveness 1 of 6 Labour Turnover Number of employees leaving during year / Average number of employees during year Shows the proportion of staff leaving during the year High labour turnover can be caused by: Low pay Poor working conditions Low training and promotion opportunities New staff does mean new ideas and you may only be losing inadequate staff It's costly to recruit and train new staff who take time to get up to speed 2 of 6 Absenteeism Number of staff absent / Number of staff that should've worked X 100 = % Can be worked out for a day or for the year Calculates the rate of absenteeism High absenteeism is costly due to sick pay and replacement Absenteeism may be due to: Poor health and safety Dull repetitive tasks Business culture Stress Bullying 3 of 6 Lateness Total number of late arrivals / Total number of scheduled arrivals X 100 = % Lateness needs to be investigated Late workers reduces productivity May be late due to similar reasons as absenteeism 4 of 6 Holiday Entitlement Annual leave / 365 X Number of days worked so far that year Used when an employee leaves If too much holiday has been taken for the year so far it must be repayed 5 of 6 Health and Safety Number days lost due to health and safety / total number of workers X 100 = % OR Number days lost due to health and safety / total possible working days X 100 = % Can be due to: Dangerous equipment Poor working conditions Lack of heath and safety training Consequences: De-motivates staff Increases absenteeism Slower production Poor reputation 6 of 6
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