Motivating Staff

This includes how business can motivate staff (both financially and non-financially), what motivation is and Maslow's Hierarchy of Needs.

Feel free to take a look at my other revision material.

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  • Created by: Georgie
  • Created on: 24-06-12 19:22
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MOTIVATING STAFF
Motivation = Encouraging the work/drive of people, by giving employees/staff benefits to their
advantage e.g. clean work place, bonuses etc., so that they can do the job/task to their best ability
MOTIVATION IS... GETTING PEOPLE TO DO THINGS BECAUSE THEY WANT TO RATHER THAN HAVING
BEEN TOLD TO
Why would you want your staff to be motivated?
1. Staff work their hardest/best ability
2. Happier workplace
3. Better products
4. Safer workplace
5. Customers may come back again ­good customer service
6. Better reputation ­good quality work
7. Business makes lots of profit as customers will want to buy their stuff
8. More people wanting to work
9. Staff loyalty ­stay longer ­don't need to re-recruit
10. Staff work extra time
What ways would you motivate staff?
- Bonuses
- Holidays
- Cheery greetings and attention
- `Employee of the month' and certificates
- Promotions
- Pay rise
- Praise them
- One-to-one chats with senior members of staff to discuss their work and achievements
- Free food!!! on certain days
- Rewards for meeting targets e.g. gifts
- Team building activities
- Good facilities/environment
Job enrichment
Designing a job to give interesting and challenging tasks
Training
Giving people the chance to increase their job-related skills and knowledge
Authority
Giving employees the control over their jobs
Working in teams
Giving a sense of belonging
Financial rewards
Profit sharing, bonus
Recognition]
Herzberg "You can move people or motivate people" = kicking people

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Maslow's motivational theory
1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep,
etc.
2. Safety needs - protection from elements, security, order, law, limits, stability, etc.
3. Belongingness and Love needs - work group, family, affection, relationships, etc.
4. Esteem needs - self-esteem, achievement, mastery, independence, status,
dominance, prestige, managerial responsibility, etc.
5. Self-Actualization needs - realising personal potential, self-fulfilment, seeking
personal growth and peak experiences.…read more

Comments

davidsalter

A concise 2 pages on motivating staff covering the benefits of it, non financial methods, financial methods and Maslow's theory. Students can use them to create their own notes or revise directly from them.

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