expert systems


	Expert Systems
	Advantages It reduces the time taken to solve the problem It includes the knowledge of many experts , its more accurate than a single expert It improves customer/patient services and the standing of the expert Can predict future problems and solve current ones It saves the company money due to faster service time In some areas such as car fault diagnosis, it can mean that less skilled work force is required.... lower wage bill	Disadvantages Expert systems cost alot to set up The user (mechanics /patients/doctors) will need training in how to use it, which takes time and money It will need continuous updating... which can take it temporarily out of use In a company or doctors practice, there will need to be one in every garage/branch/ surgery.
	Evaluation

It reduces the time taken to solve the problem
It includes the knowledge of many experts , its more accurate than a single expert
It improves customer/patient services and the standing of the expert
Can predict future problems and solve current ones
It saves the company money due to faster service time
In some areas such as car fault diagnosis, it can mean that less skilled work force is required.... lower wage bill

Expert systems cost alot to set up
The user (mechanics /patients/doctors) will need training in how to use it, which takes time and money
It will need continuous updating... which can take it temporarily out of use
In a company or doctors practice, there will need to be one in every garage/branch/ surgery.

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