expert systems

  • Created by: samadhi
  • Created on: 14-09-13 09:23

Expert Systems


  • It reduces the time taken to solve the problem
  • It includes the knowledge of many experts , its more accurate than a single expert
  • It improves customer/patient services and the standing of the expert
  • Can predict future problems and solve current ones
  • It saves the company money due to faster service time
  • In some areas such as car fault diagnosis, it can mean that less skilled work force is required.... lower wage bill


  • Expert systems cost alot to set up
  • The user (mechanics /patients/doctors) will need training in how to use it, which takes time and money
  • It will need continuous updating... which can take it temporarily out of use
  • In a company or doctors practice, there will need to be one in every garage/branch/ surgery.



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