Info3 Systems
- Created by: roisin ogara
- Created on: 15-10-13 10:36
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- Systems
- Role Of ICT in Organisations
- Help organisations to achieve their aims and objectives efficiently.
- some systems help to design products or sell products
- used for administration to keep track of finances, employee records and website updates
- ICT can be expensive to implement but can be justified by the benefits they bring
- time is saved compared to manual methords
- better products may be produced
- save the organisation money by estimating materials and timings more accurately
- Common ICT systems used in organisations
- Payroll - calculate wages and salaries... these calculations are complex as tax etc. must also be deducted
- Human Resources store data saved about a member of staff .. contact details, positions, disciplinary, and training received.
- software houses sell packages of software which can preform all admin functions
- The requirements of external agencies
- supply chain links the raw materials which make a product to the customer who buts the finished product, this chain must be maintained and ran smoothly to avoid disruption
- Types of ICT system and their uses
- Back office systems
- Record sales and purchases & update stock
- Process transactions as they arise
- run routine tasks
- Work flow management systems
- Routes documents to different personel
- Keeps track of electronically stored documents
- Keeps track of electronically stored documents
- Customer relationship management systems
- Allows businesses to collect, store and maintain customer data. accessible to everyone who needs it. this helps improve customer service
- leading to customer satisfaction
- Allows businesses to collect, store and maintain customer data. accessible to everyone who needs it. this helps improve customer service
- Back office systems
- Role Of ICT in Organisations
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