Principle 5

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  • Standards....
    • 6.1 Work effectively with colleagues and contribute to good teamwork
      • Must treat colleagues fairly and with respect at all times. Must not bully, harass or unfairly discriminate against them
        • Must value the contribution of all team members
      • Must treat colleagues fairly in all financial transactions
      • Must inform patient of the names and roles of the dental professionals involved in their care
      • Should ensure all staff, including those who do not have to register with the GDC (receptionists, practice managers, lab assistants) are appropriately trained: YOU can be held responsible for their actions.
    • Principle 6: Work with colleagues in a way that is in patients' best interests
      • Patients expect....
        • that the dental team will work effectively together
    • 6.2 Be appropriately supported when treating patients
      • Must not provide treatment if you feel the circumstances make it unsafe for patients
      • Medical emergencies can happen at any time. You must make sure there is at least one other person available to assist with medical emergencies - in exceptional circumstances this could be a receptionist or a person accompanying the patient.
    • 6.3 Delegate and refer appropriately and effectively
      • You can delegate the responsibility for a task but not the accountability. You should only delegate/ refer if you are confident they have been trained and if the task is within their scope of practice
        • If you delegate a task and the individual feels they are not competent enough to carry it out, you must not pressurise them to accept the task.
    • 6.4 Only accept a referral or delegation if you are competent to carry out the treatment, and you believe it is appropriate for the patient
      • When receiving a referral, you must ensure you are clear about what you're being asked to do and that you have the knowledge and skills to do it
        • If you feel what you have been asked to do not appropriate, should discuss this with the colleague who asked you to do it
        • Should only go ahead if you are satisfied what you have been asked to do is appropriate. If not sure should seek advice from professional association/ defence organisation.
    • 6.5 Communicate clearly and effectively with other members of the team
      • Should document any discussions you have with colleagues about a patient's treatment in the notes
    • 6.6 Demonstrate effective management/ leadership skills if you manage a team
      • Should ensure ALL team members (including non-GDC registrants) have.....
        • A proper induction when they first start
        • Performance management including regular appraisals
        • Opportunities to learn, develop, and receive feedback. Should be involved and included appropriately.  And  should have a way to raise concerns.
        • a working environment that is safe, hygienic, and  non-discriminatory
      • Should ensure relevant team members are registered with the GDC (or in training to be registered) and indemnified.
      • Should encourage ALL team members to follow the guidance in this document
        • You should display info about each team member (including their GDC registration number where appropriate) in an area easily seen by patients
          • You should display the fact that you are regulated by the GDC and the nine principles in an area easily seen by patients
      • Must encourage and facilitate the CPD of your dental team
      • Must ensure there are at least 2 people to be available to deal with medical emergencies
        • Must ensure all staff members know their role if there is a medical emergency
          • Must practice together regularly in a simulated emergency so everyone knows what to do
      • Should ensure your team has 1.) Good leadership 2.) Clear, shared aims 3.) understanding of their roles and responsibilities
      • Should discuss all new policies and procedures with colleagues so everyone understands and can comply with them
  • to be fully informed of the different roles of the dental professionals involved in their care
  • 6.3 Delegate and refer appropriately and effectively
    • You can delegate the responsibility for a task but not the accountability. You should only delegate/ refer if you are confident they have been trained and if the task is within their scope of practice
      • If you delegate a task and the individual feels they are not competent enough to carry it out, you must not pressurise them to accept the task.
  • 6.4 Only accept a referral or delegation if you are competent to carry out the treatment, and you believe it is appropriate for the patient
    • When receiving a referral, you must ensure you are clear about what you're being asked to do and that you have the knowledge and skills to do it
      • If you feel what you have been asked to do not appropriate, should discuss this with the colleague who asked you to do it
      • Should only go ahead if you are satisfied what you have been asked to do is appropriate. If not sure should seek advice from professional association/ defence organisation.
  • Should work with another member of staff at all times when treating patients in a dental setting.
    • Exceptions: 1.) Treating patients in an out of hours emergency 2.) providing treatment as part of a public health programme 3.) Exceptional circumstances which mean you cannot work with another member of staff - if this occurs you must assess the possible risk to the patient
    • 6.2 Be appropriately supported when treating patients
      • Must not provide treatment if you feel the circumstances make it unsafe for patients
      • Medical emergencies can happen at any time. You must make sure there is at least one other person available to assist with medical emergencies - in exceptional circumstances this could be a receptionist or a person accompanying the patient.
    • If in a hospital, should be supported by a GDC registrant of a registrant of another healthcare regulator
      • If in a care/ domicilliary setting, should be supported by a GDC registrant or an appropriately trained care professional
  • If you do refer, you should make your request clear and give as much information as possible
    • Must explain the referral process to the patient and make sure its record in their notes
      • Should refer the patient if the  treatment required is out of your scope of practice / competence. Should be clear about the procedure for referral.

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