ICT Book .3

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  • Management and Strategies
    • ICT Management Styles
      • Larger organisations have more formal structures than smaller ones.
        • It is safest to pass communications on in a written format, accurately.
        • Smaller also email but it may be easier to verbally pass a message and store documents in a networked folder rather than an intranet.
    • ICT Strategies and Policies
      • Strategy - A long term plan for achieving a goal.
        • May include developing e-commerce.
      • Policy - A statement which defines the organisations position on a particular issue and may determine discussions and actions.
        • May then include employing a web designer, a publicity campaign, setting up EFTPOS.
    • The Contribution of ICT Management to Business Strategy
      • ICT maybe used to meet aims or managing the unrealistic expectations of others with regard to what is possible.
      • If the opportunity isn't at the beginning of the decision process, the ICT system is likely to be a compromise bc it will not have been given sufficient priority early in the decision process.
    • Factors Influencing ICT Strategy
      • The ICT strategy of any business needs to meet its business goals.
      • If the new system is seen by the employees as advancing the business and benefits, its introduction is likely to be supported.
      • Available Finance - Need to calculate costs of new system. Can lease rather than buy. Improve customer relationship.
      • Legacy Systems - May not be feasible to replace legacy systems when introducing new ones. They can work together.
      • Geographical Factors - The area in which the business operates. LAN, WAN, Web-based, legislation.
      • Compliance with Legislation - Data Protection Act, Offshoring, Health and Safety.
        • Offshoring - The transfer of an organisational function to another country, regardless of whether the work is outsourced or stays within the same corporation.
      • Management of info assets over time - the amount of data collected has increased. How long data is stored depends on the data type.
        • For example, some financial data has to be kept for a particular length to comply with legislation.
    • Corporate ICT Strategies
      • Large organisations need a corporate ICT to cover all departments to avoid individual strategies, putting aims at risk.
      • Any ICT strategy need to consider how it will keep up with technological advancements
        • The frequency with which equipment needs to be replaced is an important factor.  A rolling program of upgrading over a time period.
      • Protocal - A standard set of rules. Eg, a communications protocol is  a standard set of rules to ensure the proper transfer of data between devices.
      • OSI (Open System Interconnection) - Is a set of protocols allowing computers of different origins to be linked together.
      • TCP/IP - Is the set of working practices that allow Internet uses and providers to communicate with each other no matter what type of equipment theyre using.
      • HTTP - The HyperText Transfer Protocol is the set of rules used on the WWW for communicating between sites.
      • HTTPS - A secure version of http
      • FTP (File Transfer Protocol) Is the set of rules that govern hardware and software settings when transferring files over the internet.
      • IP Address - Uniquely identifies a physical computer linked to the Internet.

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