Laws protecting customers and consumers
- Created by: tanja soulsby
- Created on: 23-03-17 11:10
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- Laws Protecting Customers & Consumers
- Trade Descriptions Act (1968)
- Ensures that businesses don't mislead consumers with false descriptions
- Packaging
- Advertising materials
- Ensures that businesses don't mislead consumers with false descriptions
- Sale of Goods Act (1979)
- Set out the rights of customers
- Sale and Supply of Goods Act (1994)
- Mean that goods must be fit for purpose and good quality
- Set out the rights of customers
- Sale and Supply of Goods Act (1994)
- Sale and Supply of Goods to Consumers Regulations (2002)
- Set out the rights of customers
- Mean that goods must be fit for purpose and good quality
- Set out the rights of customers
- Consumer Protection Act (1987)
- Says that new consumer goods must be safe
- More specific regulations (e.g. chairs made out of fireproof materials)
- Data Protection Act (1998)
- Prevents misuse of data
- Stops businesses holding onto customer data they don't need
- Stops businesses from destroying or changing data
- Trade Descriptions Act (1968)
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