Laws Protecting Customers and Consumers
- Created by: tanja soulsby
- Created on: 22-03-17 15:31
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- Laws Protecting Customers and Consumers
- Trade Descriptions Act (1968)
- Ensures businesses don't mislead consumers with false descriptions about any part of the product / service
- Sale of Goods Act (1979)
- Sets out the rights of customers - laws mean that goods must be good quality and fit for purpose
- Sale and Supply of Goods Act (1994)
- Sets out the rights of customers - laws mean that goods must be good quality and fit for purpose
- Sale and Supply of Goods to Consumers Regulations (2002)
- Customer Protection Act
- Says new customer goods must be safe
- Also more specific regulations (e.g. fire resistant materials etc.)
- Trade Descriptions Act (1968)
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