chapter 2 ict

mkl

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  • Created by: sha
  • Created on: 19-04-15 16:00
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  • Chapter 2: Software
    • Systems software used by OCER (managed by Technician &/or Network Manager
      • Network Software
        • To set up & control LAN
      • Operating Software
        • Essential
        • Functions
          • Memory Management
          • Managing Peripherals e.g. printers/scanners
          • Application Software e.g. word processor
          • Provides the user interface e.g. GUI= WIMP
          • Hardware & Software installation
          • File Management System
      • Backup Software
        • Crucial to create copies & store copies of customer data in case of recovery
        • Possible features of a backup strategy
          • External devices
          • Local copy  on site to aid swift recovery
          • fireproof safe for physical security
          • Off site in case of natural disaster where computer system & local backup are gone on site
      • Utility Software
        • Designed to do 1 or 2 tasks very well on computer systems
        • Examples
          • Anti-virus
          • File repair
    • Standard business software possibly used by OCER
      • Word Processing
        • Letters to actors/agents/customers/suplliers
        • Templates to create own letterhead so personalised standard letters can be created for different purposes
        • Mail Merge facility used with customer data to personalise letters
        • Agendas for meetings
        • Reports on the theatre & its business
      • DTP
        • Programs for shows
        • Posters/Flyers
        • Business Cards
        • Leaflets/brochures/magazines
        • Tickets
      • Image editing software
        • Images designed from scratch or taken on high quality digital camera which need editing
        • Features
          • Cropping
          • Resizing
          • Brightness/Contrast
          • Colour balance
        • Formats of images
          • GIF
            • low resolution graphics
            • 256 colours so small file size
          • PNG
            • Supports millions of colours/transparency
            • Best for onscreen graphics e.g.logo
          • JPEG
            • No support for transparency
            • Best for photos
            • Good for print/on screen use
          • TIFF
            • Preserves quality/colour so ideal for printing & editing HQ images
      • Web design software
        • In house expertise to develop/maintain website
        • Web developer can change HTML code
        • Pages can be viewed offline & can be checked before they go live
        • Testing on a range of devices & operating systems is important
      • Spreadsheet software
        • Daily basis for financial calculations
        • Features
          • Data Modelling
          • Data Manipulation e.g. filters
          • Graphical Represenation
          • Analysis for decision making
      • Database systems software
        • Relational database management system (RDMS) to store in separate tables & linked by relationships
          • Customers
          • Employers
          • Ticket sales
        • Databases are made up of
          • Tables
          • Forms - for adding data
          • Reports - to display output data
          • Queries - to retrieve specific data e.g. by filtering
      • Web Browser
        • Uses
          • Internet Research
          • Testing of website
          • Business related searching
      • Email software
        • Contacting staff/performers/customers/suppliers
      • Presentation Software
        • Training staff
        • Presenting reports

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