6.4 - Measuring effectiveness of the marketing mix

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  • 6.4 - Measuring the marketing mix
    • Product
      • Sales analysis
        • Comparison of sales volume
        • Value against forecasts
        • Industry norms & competitors
      • Cost analysis
        • Breakdown of marketing activities to see which has been most effective
      • Market Share
        • Measuring sales volume
      • Number of new products developed
        • This may be a measure of success
      • Repeat Purchases
    • Price
      • Margin
        • What margin is achieved on each sale?
      • Discount levels
        • Common in B2B marketing
      • Comparisons with competitors
        • Price must maintain position in the mind of customers
    • Promotion
      • Brand Awareness
        • How much awareness raised from each campaign?
      • Media Coverage
        • How much positive PR across various media?
      • Cost per contact
        • TV advertising is expensive but effective
      • Sales/call ratios
        • Number of calls made
      • Enquiries Generated
    • Place
      • Costs
        • Costs associated with using one channel over another
      • Volume of sales
      • Business Growth
      • Stock levels
      • Complaints
      • Customer satisfaction

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