Motivating staff

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  • 4.2 Motivating staff
    • Businesses will try to motivate workers to meet targets that will benefit the firm.
      • Benefits to the business of motivating satff
        • Greater commitment from the workforce; increased quantity of output; improved quality of work; a happier workforce; lower levels of absenteeism; less disputes in the workplace; higher profits.
    • Methods of motivation used by small businesses
      • Training
        • costs in terms of time and money
        • Improved skills of the workforce
      • Greater responsibility
        • sense of achievement
        • Mistakes may be made- costly in a small firm
      • Financial rewards e.g. bonus, commission
        • cost; demotivated staff if targets are not met
        • Makes employees work harder


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