3.3 communication in business
- Created by: hanfa
- Created on: 05-11-20 21:02
View mindmap
- 3.3
- methods of communication
- verbal/spoken; phone, meeting, presentation
- disadv: no record of the discussion, expensive, waiting times, may be many listeners, takes time and effort
- adv: good for discussion, exchanging ideas, speaker has time to prepare, questions can be asked, immediate
- non-verbal/written: letter, email, text, social media, website
- adv: can: provide a record of conversation, be fast, can be sent in bulk, saves money, done online, good for short or long messages.
- disadv: can: take time, be unreliable, might not check message, only limited explanation given, not easy to judge how successful the message is, cannot pre view
- verbal/spoken; phone, meeting, presentation
- importance of communication
- business operations communication: production needs to know what good and how many to make, discussion about quality
- communications about finance: may need to communicate to the bank for loans, bills and payments need to make records with accounts department
- communications with government: business need to know gov regulations and safety and environment regs. business may ask gov for help
- marketing communication: research to be done, important for selling, communication within sales team
- communications about human resources: worker need to be recruited and appraised and problems within them need to be solved
- effect of digital communication on business functions
- marketing: can sell online, changed marketing, competition increase, new business opportunities.
- human resources: working while mobile is easier recruitment is easier, increased worker productivity
- operations: highly automated production.
- methods of communication
Similar Business Studies resources:
Teacher recommended
Teacher recommended
Teacher recommended
Comments
No comments have yet been made