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More cards in this set
Card 6
Front
legal protection against copying for authors, composers and artists
Back
Card 7
Front
the anticipation and satisfying of customers' wants in a way that delights consumers and also meets the needs of the organisation
Back
Card 8
Front
a report describing the market strategy, operational issues and financial implications of a business start-up
Back
Card 9
Front
a feature of a product or service that allows it to be different from other products
Back
Card 10
Front
sales revenue minus the cost of bought-in materials, components and services
Back
Card 11
Front
the process of increasing the worth of resources by modifying them
Back
Card 12
Front
those organisations involved in providing services to customers and to any other business, either the public or private sector
Back
Card 13
Front
those organisations involved in processing or retreiving the raw materials from the primary sector into finished or semi-finished products
Back
Card 14
Front
those organisations involved in extracting raw materials
Back
Card 15
Front
the process whereby resources are converted into a form that is intended to satisfy the requirements of potential customers
Back
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