Unit 70 - 3&4 Understand the role,functions and processes of management & Understand Performance Measurement

Analyse a managers responsibilities for Planning, Coordinating and Controlling work.
Planning - Types of planning STO SWOT PEST, Coordinating - Identifiying task and activities, resource planning. Controlling Work - Management by objective, benchmarking, implementing PMS, corrective or preventative actions.
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Analyse theories and models of management 1
Frederick Taylor - Time and motion study, rigid rules, scientifically train & teach employees. Henri Fayol - admin management theory - Productivity improves from the top down, six functions of management.
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Analyse theories and models of management Max Weber & Limitations
Max Weber - bureaucracy as the most efficient form of organisation, well defined hierarchical structure, interpersonal relationships based on positions. Limitations and criticisms - narrow application to only quantitati measures, dehumanising workers
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Henri Fayol's functions of management FPOCCC
Forecasting, planning, organising, commanding, coordinating, controlling.
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Operational Constraints imposed by Budgets
Staff Prod. S - reduction, lack of training P -lack of investment in machinery and technology, limited raw materials, under-utilisation of machinery and equipment.
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Relationship between Business Objectives and Performance Measures
BOs - Statements of specific outcomes to be achieved, aligned to the business vision and mission. PMs - qualitative or quantitative ways to define and describe performance, aligned to goals and objectives.
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Explain the features of a PMS RoSUAR
Results orientated, Selective, Useful, Accessible, Reliable.
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Tools and processes for monitoring and reporting on business performance
Planning and budgeting, KPIs, Balance Scorecard, Benchmarking, Performance dashboards, Customer Relationship Management (CRM), Performance appraisals.
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Explain the uses of Management Accounts in PerformManag
Management Accounts are data, cash flow, balance sheets - supports decision making, provides historical data.
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Uses of Management Information Systems in PerformManag
MIS are computerised information processing systems designed to improve the efficiency of business operations and human decision making. - Store and manage performance data, provides information to support performance data.
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Explain the distinction between Outcomes and Outputs
Outcomes - changes to be achieved, hard and soft. Outputs - the result of an activity, services or products offered, linked to objectives
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Card 2

Front

Analyse theories and models of management 1

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Frederick Taylor - Time and motion study, rigid rules, scientifically train & teach employees. Henri Fayol - admin management theory - Productivity improves from the top down, six functions of management.

Card 3

Front

Analyse theories and models of management Max Weber & Limitations

Back

Preview of the front of card 3

Card 4

Front

Henri Fayol's functions of management FPOCCC

Back

Preview of the front of card 4

Card 5

Front

Operational Constraints imposed by Budgets

Back

Preview of the front of card 5
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