Unit 12 Flashcards

1. Proactive behavior involves acting in advance of a future situation, rather than just reacting. It means taking control and making things happen rather than just adjusting to a situation or waiting for something to happen. (9, 8)
4. Employees: Dislike work, are inefficient when unmonitored, are motivated by money, avoid responsibility, and are not ambitious. (9, 6, 1, 0)
5. Authority is a special form of power in the sense that it implies voluntary agreement by subordinates who recognize the legitimate right of their superiors to give orders. (9)
10. A manager has power over someone when he/she can get that person to do something that otherwise they would not want to do. (5)

2. A decision tree is a decision support tool that uses a tree-like graph or model of decisions and their possible consequences, including chance event outcomes, resource costs, and utility. (8, 5)
3. The process of allowing subordinates to have greater control over their working lives by letting them make many of their own decisions. (11)
6. Someone who sets the business’s overall goals and targets for other people. Leaders guide, encourage and inspire their staff towards achieving these goals. (6)
7. The ability to provide rewards for followers gives leaders a form of power. Subordinates comply with a manager’s requests because they expect to benefit through improved pay, promotion etc. (6, 5)
8. Someone who sets goals and targets for the aspects of the business for which they are responsible. These goals are then met through use of a combination of financial, physical and human resources. (7)
9. The removal of one or more layers of hierarchy from the organisational structure. (10)

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