Theme 2 - How small firms compete

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  • Created by: becky.65
  • Created on: 20-05-17 12:02
How to small firms compete through product differentiation and USPs?
Some small suppliers hand-make products or make to order so they can have more interesting or personal products
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How to small firms compete through flexibility in responding to consumer needs?
Small businesses often know their customers personally and can find ways to meet their requirements; they can respond to changes in demand much faster and micromarketing gives them an understanding of what the market need
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How to small firms compete through customer service?
They can offer a really personal touch for consumers exact needs
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How to small firms compete through targeting niche markets?
Those that use e-commerce may develop an international market that makes profit even if the niche is tiny by keeping output low and charging a high price to maintain exclusivity
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How to small firms compete through achieving a competitive advantage through relationships with stakeholders?
Employees who know their bosses and talk with them can enhance motivation and efficiency and customers can deal with the owners and not call-centres
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Other cards in this set

Card 2

Front

How to small firms compete through flexibility in responding to consumer needs?

Back

Small businesses often know their customers personally and can find ways to meet their requirements; they can respond to changes in demand much faster and micromarketing gives them an understanding of what the market need

Card 3

Front

How to small firms compete through customer service?

Back

Preview of the front of card 3

Card 4

Front

How to small firms compete through targeting niche markets?

Back

Preview of the front of card 4

Card 5

Front

How to small firms compete through achieving a competitive advantage through relationships with stakeholders?

Back

Preview of the front of card 5

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