supply chains 0.0 / 5 ? Business Studiesbusiness operationsGCSEAQA Created by: thayssa gordoCreated on: 18-10-21 23:35 what is a supply chain? group of firms that are involved in all the processes required to make a finished product or service available to a customer. 1 of 32 4 types of businesses that are usually part of a supply chain farming, manufacturing, packaging, transportation 2 of 32 3 important factors a business should consider when choosing a supplier reliability, consistency, value for money 3 of 32 what does logistics mean? process which pans, implements and controls distribution and storage of goods and services. 4 of 32 what is procurement? the act of finding and buying things that a business need from outside the business. 5 of 32 what is job production? each product is designed to meet the customers requirements 6 of 32 benefits of job production? high quality, good staff retention, customer satisfaction 7 of 32 drawbacks of job production? long time to produce, less to sell, saleable?? 8 of 32 example of job production? custom made clothes 9 of 32 what is flow production? using production lines to manufacture products as quickly as possible. 10 of 32 benefits of flow production? standardised, unit cost is lowered, increase product range 11 of 32 drawbacks of staff retention? low staff retention , fewer staff 12 of 32 example of flow production? car manufacturer where the vehicle is assembled as it moves along the assembly line. 13 of 32 what is lean production? aims to make a business more efficient by reducing waste ensuring quality. 14 of 32 benefits of lean production? quality performance, faster development, less space required 15 of 32 drawbacks of lean production? possible errors, requires all employees to co-operate or the system fails 16 of 32 example of lean production? pair programming, writing criteria 17 of 32 what is meant by a just-in-time (JIT) production method? input arrives and outputs are produced just when they are needed. 18 of 32 advantage of JIT? have product supply when needed 19 of 32 disadvantage of JIT? more space required- more money needed (expensive) 20 of 32 what is just-in-case (JIC)? products come more then when they are needed just in case of emergency (buffer stock).- extra stock 21 of 32 advantage of JIC deliveries happen more then needed to you have extra product stock just in case it is needed (buffer stock) 22 of 32 disadvantage of JIC more space for all the stock-expensive to pay foe extra room and product life may terminate (expire) 23 of 32 what is efficiency? how well a business uses its resources to produce products 24 of 32 how to measure efficiency calculate the cost of production of one item=average unit cost (lower the average unit cost the more efficient a business is) 25 of 32 how to calculate average unit cost total cost / number of units 26 of 32 what is kaizen continuous improvement 27 of 32 what is total quality management (TQM) a quality assurance approach where all employees have a target of 'zero defects' and are therefore responsible for quality. 28 of 32 advantages of TQM quality is embedded (fewer quality issues), improved motivation 29 of 32 disadvantage of TQM cost to set up, cost of training, will all staff "buy into" it. 30 of 32 what is e-commerce? buying or selling a product using an electronic system such as the internet 31 of 32 what is m-commerce? buying or selling products using a smart phone or a similar handheld device 32 of 32
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