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6. What is the main advantage of gaining a Quest registration?
- Improved reputation for quaulity in the local community attracting more customers
- more motivated staff
- better cleaning systems
- improved liaison with staff and management
- less paperwork needed
7. What is the main disadvantage of Quest?
- more cleaning to complete
- additional staff need to be employed
- Additional stress and pressure for managers and staff
- less paperwork to complete
- additional IT systems must be bought
