Occupational - references
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- Created by: hollythurston
- Created on: 28-05-18 10:07
Motivation is made up of three components which are direction, effort & persistence
Arnold et al (2016)
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showed that the motivation to develop new products is a stronger predictor of companies' success in doing so than the capabilities of staff
Zhao & Chadwick (2014)
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Managers' beliefs in theory X and theory Y seem to be reflected in their behaviour as theory X adherents are found to be less accepting of participative decision making
Russ (2011)
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defined stress as the person's internal physiological state when experiencing threatening or exciting situations (e.g. fight or flight reaction).
Cannon (1929)
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job demands-control model suggests that the 2 most influential aspects of a job are job demands & their decision latitude. High demands & low decisions latitude are singly viewed as causing strain, so the combination of those features is harmful
Karasek's (1979)
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Meta-analysis found role ambiguity negatively correlated with job satisfaction, which in turn predicted organisational citizenship behaviour (OCB). Role conflict was negatively associated with both job satisfaction and OCB
Eatough et al., 2011
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another meta-analysis examined the relationship between occupational stressors & physiological symptoms - found role conflict had significant association with 5 out of 8 physical symptoms studied, including back pain, gastro problems, & sleep problem
Nixon et al (2011)
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Stress can lead to elevated adrenaline levels, blood cortisol, heart rate and blood pressure
Sonnentag & Fritz (2015)
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Large-scale reviews of the research evidence have found that wellness programmes significantly decrease absence & increase job satisfaction
Parks & Steelman (2008)
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Effect of work-related smartphone use on daily recovery from work-related efforts was investigated, found that smartphone users facing high work-life interference were not successful in engaging in recovery activities compared to a control group
Derks et al (2014)
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Emotion is a relatively intense and short-lived affective condition which is elicited by a particular target of cause
Frijda (1986)
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examined the effect of fear&anger on perceptions of future risks related to terrorist attacks after 9/11. angry pp's estimated less risk. Anger is associated with low uncertainty. Scared pp's estimated more risk. Fear associated with high uncertainty
Lerner et al (2003)
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have concluded that empirical research on affective events theory has been consistently supportive of the theory and that it is now being used to explain a variety of behaviours, such as counterproductive work behaviour.
Ashkanasy and Humphrey (2011)
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There are few studies that provide evidence of the causes of specific emotions, but they are becoming more common. Events are frequently thought about as causes of emotion
Briner & Totterdell (2002)
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Positive mood affects behaviour by altering self-efficacy, expectancy, effort and persistence on tasks
George & Brief (1996)
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Emotional labour is: the management of feeling to create a publicly observable facial and bodily display; emotional labour is sold for a wage
Hochschild (1983)
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Emotional labour is accomplished by 2 main methods: surface acting (displays but does not experience the emotion) & deep acting (displays and experiences the emotion. Can be achieved by invoking thoughts & images congruent with the emotion)
Hochschild (1983)
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described the effects of emotional labour on flight attendants. Watched sessions for training attendants. Interviewed various personnel. Examined advertisements. Observed flight attendant recruitment process. Open ended interviews ....
Hochschild (1983)
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Other cards in this set
Card 2
Front
showed that the motivation to develop new products is a stronger predictor of companies' success in doing so than the capabilities of staff
Back
Zhao & Chadwick (2014)
Card 3
Front
Managers' beliefs in theory X and theory Y seem to be reflected in their behaviour as theory X adherents are found to be less accepting of participative decision making
Back
Card 4
Front
defined stress as the person's internal physiological state when experiencing threatening or exciting situations (e.g. fight or flight reaction).
Back
Card 5
Front
job demands-control model suggests that the 2 most influential aspects of a job are job demands & their decision latitude. High demands & low decisions latitude are singly viewed as causing strain, so the combination of those features is harmful
Back
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