Meta-analysis found role ambiguity negatively correlated with job satisfaction, which in turn predicted organisational citizenship behaviour (OCB). Role conflict was negatively associated with both job satisfaction and OCB
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Card 7
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another meta-analysis examined the relationship between occupational stressors & physiological symptoms - found role conflict had significant association with 5 out of 8 physical symptoms studied, including back pain, gastro problems, & sleep problem
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Stress can lead to elevated adrenaline levels, blood cortisol, heart rate and blood pressure
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Large-scale reviews of the research evidence have found that wellness programmes significantly decrease absence & increase job satisfaction
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Effect of work-related smartphone use on daily recovery from work-related efforts was investigated, found that smartphone users facing high work-life interference were not successful in engaging in recovery activities compared to a control group
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Emotion is a relatively intense and short-lived affective condition which is elicited by a particular target of cause
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examined the effect of fear&anger on perceptions of future risks related to terrorist attacks after 9/11. angry pp's estimated less risk. Anger is associated with low uncertainty. Scared pp's estimated more risk. Fear associated with high uncertainty
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have concluded that empirical research on affective events theory has been consistently supportive of the theory and that it is now being used to explain a variety of behaviours, such as counterproductive work behaviour.
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There are few studies that provide evidence of the causes of specific emotions, but they are becoming more common. Events are frequently thought about as causes of emotion
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Positive mood affects behaviour by altering self-efficacy, expectancy, effort and persistence on tasks
