2009. Korean Pilots and air traffic control experienced difficulties when communicating to American colleagues due to their lack of a lingua franca, causing a lack of agreement on phrases and idiomatic expressions
Community of practice, a group of people who share a craft or profession
The dark side of politeness. Language is used to license challenges to power. Claimed politeness can be used by superiors to keep power
conducted various studies on managers in 1998. Found that female managers were more likely to negotiate consensus compared to male, as they want to ensure everyone agrees with decisions. Also suggested that power in language, such as humour, can have positive impacts
7. what was Nelson's theory?
Suggested factors that affect occupational speech are profession lexis, allowable contributions, turn taking, restrictions, orientation of goals, structure, asymmetry. also suggested inferential framework, the knowledge built up over time
2000. Research at Manchester Uni compared business language to British National Corpus to see if there is business lexis. found a semantic field that involved a limited number of semantic categories
Solidarity 2004. Phatic talk is important when getting jobs done. Looked at how employees can support each other in their tasks and importance phatic talk has in it. Workers need to establish interpersonal relationships for effective work
2011. discourse communities. people working together have mechanisms of intercommunication and use of genres of lexis. once you begin work, you join a professional community, with its own set practices, knowledge and values. they also share common goals
8. what was Koester's study
Solidarity 2004. Phatic talk is important when getting jobs done. Looked at how employees can support each other in their tasks and importance phatic talk has in it. Workers need to establish interpersonal relationships for effective work
Community of practice, a group of people who share a craft or profession
Accommodation theory. Groups occupational lexis into language, which allows other to be involved and does not alienate. Language which is used as jargon pushes away those not in a discourse community
2009. Korean Pilots and air traffic control experienced difficulties when communicating to American colleagues due to their lack of a lingua franca, causing a lack of agreement on phrases and idiomatic expressions
9. what is Giles' theory
2000. Research at Manchester Uni compared business language to British National Corpus to see if there is business lexis. found a semantic field that involved a limited number of semantic categories
The dark side of politeness. Language is used to license challenges to power. Claimed politeness can be used by superiors to keep power
Accommodation theory. Groups occupational lexis into language, which allows other to be involved and does not alienate. Language which is used as jargon pushes away those not in a discourse community
2011. discourse communities. people working together have mechanisms of intercommunication and use of genres of lexis. once you begin work, you join a professional community, with its own set practices, knowledge and values. they also share common goals
10. What is Drew and Heritage's theory
Hierarchies change overtime but are always present in the workplace
2000. Research at Manchester Uni compared business language to British National Corpus to see if there is business lexis. found a semantic field that involved a limited number of semantic categories
Suggested factors that affect occupational speech are profession lexis, allowable contributions, turn taking, restrictions, orientation of goals, structure, asymmetry. also suggested inferential framework, the knowledge built up over time
Accommodation theory. Groups occupational lexis into language, which allows other to be involved and does not alienate. Language which is used as jargon pushes away those not in a discourse community