ITIL stages 0.0 / 5 ? ComputingitilUniversityNone Created by: courtney masonCreated on: 12-04-16 20:14 Service strategy delivers guidance with designing, developing and implementing service management as strategic asset 1 of 5 Service design Deals with design and development of services and related processes 2 of 5 Service transition Consists of management and co-ordination of process required for new and changed services 3 of 5 Service operation Involves coordinating activities required to manage services within an agreed level 4 of 5 Continual Service Improvement Applied through entire cycle and becomes part of developing and delivering services 5 of 5
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