ITIL key words
- Created by: courtney mason
- Created on: 12-04-16 20:06
Other questions in this quiz
2. Main machinery of organisation
- People, Products, Process, Profit
- Profit, Process, Partners, Pressure
- People, Process, Products, Partners
- Pressure, Process, Partners, People
3. The addition, removal or modification of something that has an effect on IT services
- Process
- Function
- Change
- Asset
4. Way to carry out an activity
- Procedure
- Asset
- Process
- Function
5. Any resource or capability that contributes to delivery of service
- Asset
- Change
- Process
- Function
Comments
No comments have yet been made