H&SC Unit 2

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  • Created by: 2015-5235
  • Created on: 13-12-21 09:01
List 5 barriers related to incident reporting
1. The incident is seen as not important.
2. The form is too long or requires too much detail.
3. Care staff have other duties.
4. Staff may not be aware of reporting procedures.
5. It may be difficult to assess the person who needs to receive the repo
1 of 6
What is the right to complain?
Service users have the right for:
complaints to be dealt with within an appropriate time frame.
Complaints must be taken carefully.
A full and thorough investigation must be taken place.
All concerns must be raised.
2 of 6
List 4 key points about complaints procedures
1. All care settings must have them in place.
2. All care settings must enable service users to access and use them.
3. They are checked when care providers are inspected.
4. They lead to service improvements.
3 of 6
From Sept 2016 all qualified early years practitioners are required to be paediatric first aid trained.​

Why do you think this is necessary? ​
They work with children and can prevent unnecessary deaths from choking, reduce long term ​injuries and could save lives.
4 of 6
All incidents/accidents must be recorded in the first ​aid book.
What 3 things must be included?
Name of the person injured.
Date, Time and Location.
Record of the treatment given.
5 of 6
List 3 types of information Health and Social Care organisations hold about service users?
Address
Telephone number
Health issues
Criminal convictions
Family details
6 of 6

Other cards in this set

Card 2

Front

What is the right to complain?

Back

Service users have the right for:
complaints to be dealt with within an appropriate time frame.
Complaints must be taken carefully.
A full and thorough investigation must be taken place.
All concerns must be raised.

Card 3

Front

List 4 key points about complaints procedures

Back

Preview of the front of card 3

Card 4

Front

From Sept 2016 all qualified early years practitioners are required to be paediatric first aid trained.​

Why do you think this is necessary? ​

Back

Preview of the front of card 4

Card 5

Front

All incidents/accidents must be recorded in the first ​aid book.
What 3 things must be included?

Back

Preview of the front of card 5
View more cards

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