Chapter 1 - Stakeholders

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G O A T T H A T V U H L N Y J R U C P T G
X V I A B A N D F T T D P S U E C I F B E
C C J R P J O D B T G Y I W Q V E J O R Y
S U S N O T J O L O T N S W K E Q D B D C
U S O E S M W C C Y L P L M W N T B T R N
K T N S T J X S N B M U T L E U R X Y S B
B O J U B K O T A E E W I W J E Q S R P A
P M B P D S N A J G F P U O X K F E I L F
J E E P U P F K S W L R T E R W D K C B B
P R V L E O P E B Q A O N I S L M F U Y R
A S Y I C N I H L U W F S R O A K Q S C I
X E T E M S I O Q Y B I Y H T W Q J T K A
Y R V R N O O L X Q G T E K S R Q O O B S
Q V N S Y R G D K N K R L V Y Y J Q M F W
G I L H A S L E E P A M R O U L B P E I K
Y C Q W R H K R Y H P M G O E R I R R N K
I E G E D I F S S N S W F N Q N W M S K J
K R A D K P P G X Y B E K H C G Q H U H D
S T Y A C R E D I T O R S I A Q U C F S X
K X G X D W P O Y V A B D C B D R J U A D
R D G X K E J W V X F P K Q N Y I P T X X

Clues

  • a person or group of people who have an interest in how a business performs (12)
  • a way of publicisng a business by giving money for a sporting or social event in exchange for publicity of some sort (11)
  • money coming into the business from sales (7)
  • people or organisations that are owed money by the business (9)
  • people who invest by buying shares and become joint owners of a business. They receive a percentage of the profit the business makes in return for buying the shares (12)
  • people who purchase good or services from the business (9)
  • people who supply goods or stock to the business (9)
  • the money that is left over from the sale of goods (revenue) or services after the business has paid all of its costs (6)
  • this covers all aspects of how the customer is dealt with by the business. There may be a special department that deals with customer queries or problems (8, 7)

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