Business Studies Key Terms Unit 3.4 Effective People Management

1. When a business employs fewer workers to produce the same amount through increases in productivity which can be achieved through delayering (10)
5. Payment system usually operated for sales staff where their earnings are determined by how much they sell (10)
6. Addition to the basic wage or salary, for instance, for achieving a target (5)
7. Tend to be paid to manual workers for working a fixed number of hours per week plus overtime (5)
10. Pay earned for working the basic working week (5, 3)

2. Employees who work the whole of the working week (4, 4, 7)
3. The way in which a business is structured for it to achieve its objectives (12)
4. Workers in the hierarchy who work under the control of a more senior worker (11)
5. Messages passed between a sender and a receiver, through a medium such as a letter or an email (13)
9. Giving more responsibility to workers further down the chain of command in a hierarchy (11)

Get Revising