business unit 1 0.0 / 5 ? Business StudiesdefinitionsASEdexcel Created by: CourtneyWattsCreated on: 02-06-16 21:03 10832491567 Across 1. customers are invited to attend a discussion about a product, led by market researchers (5, 6) 5. Organised collection of data stored electronically with instant access, searching and sorting abilities (8) 6. Encourages participation through persuasion and consultation within leadership (10) 7. Leader still makes decisions but takes employees wellfare into consideration (13) 10. Hands off approach with little approach and allows freedom (7, 5) Down 2. have someone else do work out of the work place either offsite or in a different country (11) 3. Part of a whole market where a particular customer group has similar characteristics (6, 7) 4. groups of customers are asked for feedback on products over a period of time (8, 6) 8. Dictator style management and leadership, manager makes all decisions (10) 9. division of people based on social class (5, 8)
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