Business- Module 4

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what is involved in the recruitment process?
job description, person specification, appropriate advertising, leaaters of application, CV, short listing, reference, interview
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what is a job description?
states what the job is, title, duties and responsibilities, salary, place of work
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what is a person specification?
written after the job description and states what sort of person is needed to do that job e.g. qualifications, experience, personal qualities
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what factors determine where you advertise a job?
how senior the position is, how many workers are wanted, how rare the persons skills are, if there is a usual way for the industry to advertise the job
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where might you advertise a job?
cards in windows, job centre, newspapers, specialist publications, internet, recruitment agencies
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what is a CV?
Curriculum Vitae. A document with details of a person e.g. name, address, contact details, education, experience, hobbies and interests. Should be no more than 2 pages of A4. The same for each job
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what is a letter of application?
a letter stating why you would be good for the position advertised. Should be rewritten for each job
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what is short listing?
going through applicants and removing weak candidates until you have just enough to interview
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what is a reference?
written by a referee (usually an ex-employer). Tells the business recruiting basic details of how you did previously
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what is an interview?
a formal meeting where the recruiter asks questions to try and determine whether you are the best candidate for the job or not
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what is a contract of employment?
a legal agreement between an employer and an employee which sets out the terms of employment relationship e.g. duties, pay, hours
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what are the duties of an employer in every contract? (implied terms)
pay wages, provide work for those who need to maintain skills, look after workers health and safety, look after workers welfare/ workload and economic wellbeing, show mutual trust and confidence
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what are the duties of an employee?
duty to serve, obey reasonable instructions, show care and skill, act in good faith (do not act against employer), duty of confidentiality
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what responsibilities does an employer have for health and safety?
train workers in health and safety, produca a health and safety policy and risk assessment, provide protective equipment and training in its use, maintain all machinery to manufacturers recommendations, work with trade union safety reps
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what responsibilities does an employee have for health and safety?
follow health and safety instructions and procedures, do not put yourself in danger, do not put others in danger
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what is meant by equal opportunities?
giving everybody an equal chance, regardless of protected characteristics
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what types of discrimination are there?
direct, indirect, discrimination by association, harassment, victimisation, discrimination by perception
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what is a hierarchy?
the pecking order of a business (who is whos boss)
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what is span of control?
the number of people who directly report to a manager
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what is chain of command?
the route a message would take being passed from subordinate to manager and visa versa
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what are organisation charts used for?
see who line manager is, pay is determined by level in the hierarchy, know who to contact in other departments
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what is internal communication?
communicating inside the business (informal)
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what is external communication?
communicating outside of the business (formal)
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Card 2

Front

what is a job description?

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states what the job is, title, duties and responsibilities, salary, place of work

Card 3

Front

what is a person specification?

Back

Preview of the front of card 3

Card 4

Front

what factors determine where you advertise a job?

Back

Preview of the front of card 4

Card 5

Front

where might you advertise a job?

Back

Preview of the front of card 5
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