Business chap 3 key term17

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  • Created by: ngaelsa
  • Created on: 20-04-17 13:37
Market research
the process of collecting, recording and analysing data about customers, competitors and the market
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Primary research
collection of first-hand data that is directly related to the firm's needs
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Secondary research
collection of data from existing second-hand sources like company's record, government publication, library,...
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Qualitative research
research into the in-depths motivation behind customer's buying habit
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Quantitative research
research that leads to numerical results that can be statically anaalysed
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Focus group
group of people who are asked about their attitude toward a product, service, advertisement,...
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Sample
group of people taking part in the market research survey selected to be representative of the overall market
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Random sampling
every member of the target population has an equal chance of being selected
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Systematic sampling
every nth term in the target population is selected
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Stratified sampling
this draws a sample from a specified sub-group of a population and uses random sampling to select an appropriate number from each stratum
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Quota sampling
when the population has been stratified and the interviewer selects an appropriate number of respondents from each stratum
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Cluster sampling
using 1 or a number of specific groups to draw samples from and not selecting from the whole population. Ex: a region, town
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Open question
questions that invite a wide-ranging and imaginative responses which is difficult to collate and present numerically
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Closed question
questions to which a limited number of pre-set answers are offered
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Arithmetic mean
sum of all results / number of results
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Mode
value that occurs most frequently in a set of data
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Median
value of middle item when the data has been ordered or ranked
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Range
the difference between the highest and lowest value
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Interquartile
the range of middle 50% of the data
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Other cards in this set

Card 2

Front

collection of first-hand data that is directly related to the firm's needs

Back

Primary research

Card 3

Front

collection of data from existing second-hand sources like company's record, government publication, library,...

Back

Preview of the back of card 3

Card 4

Front

research into the in-depths motivation behind customer's buying habit

Back

Preview of the back of card 4

Card 5

Front

research that leads to numerical results that can be statically anaalysed

Back

Preview of the back of card 5
View more cards

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